Testimonials2017-03-11T18:00:53+00:00

WHAT OUR CUSTOMERS SAY
ABOUT US

Read why our customers
love Rock Solid Builders

Testimonials

“I selected Rock Solid Builders (RSB) from their web site which stood out from all other deck builders and contractors in the multi-county area. It was different in so many ways but most notably it had a lot of photos of completed projects. ”

“From the beginning of engaging RSB through completion of the project they were amazingly professional and predictable. They showed up when they made appointments on time. The emailed back or phoned back exactly when they said they would. They got permits on time. Material showed up on time. No issue with their labor teams. The owner came and was instrumental with his ideas for helping us decide on a design we were thrilled with. The estimate was reasonable. They are busy which is a good thing – they quoted a date three months from when we signed the contract and they started the project one day earlier than their estimate. Their office/admin staff was prompt, courteous and highly professional with well written and thorough communications, documents, etc. and always on time.

The project itself was difficult not only because it was construction on a very steep hill but also angles and line ups were tedious. They completed the project on time and it looks fantastic. Their workers did no damage in the construction process either from materials on the grass or any other issues. They left like they had never been there except for the completed deck and stairs. We were actually out of town during the construction process and they sent photos of the ongoing work to us to make sure we were happy with progress and to ensure there were no issues.

I will definitely use them again. There is nothing better than hiring a contractor that does exactly, predictably what they say they will do, on time, on budget, on quality, on scope and on-value per your expectations. I wish there were more superlatives I could use on their behalf because, honestly, I am still a bit shocked at what an end-to-end great job they did.”

Patrick
Antioch, IL

Trex® & Wood Combination Deck

“While I had to wait 3 months (from April to July) for my old deck to be torn down and the new one built, it was well worth the wait! The deck looks beautiful. I can’t say enough good things about this company and its workers. Top notch!”

Catherine
Crystal Lake, IL

Cedar Deck

“RSB did a great job. Everyone I worked with was very professional. They kept us appraised of the timeline and progress of the project. We couldn’t be happier with the new deck.”

Dawn
Lake in the Hills, IL

Treated Pine Deck

“It went excellent. This company, all the way from the office to the workers, is amazing.”

“They responded immediately to any question or email. The workers were very nice and did such a great job. They took care of the design and getting permits. It was seamless. The finished product was better than we imagined and they left the area clean. I would recommend them to anyone.”

Brenda
Algonquin, IL

Deck and Screen Room

“We cannot say enough good things about Rock Solid Builders and their employees.”

“They helped us plan the project, got permits for it, got materials and built it exactly as the project plans specified. The carpenters, Rob and Josh, arrived 15 minutes before work was to start every day. Their work was top notch and timely. The whole project proceeded exactly according to schedule. We are very pleased with the final results and would highly recommend this company to others in the area who are considering deck work.”

Dave
Barrington, IL

Trex® Deck

“Since most people read only the first couple lines, I’ll say it now…..these guys are the best around. From the very first contact with Anna and Butch their professionalism, communication and follow thru were outstanding.”

“We first were going to replace only damaged/rotted portions of the deck but once underway we realized the best option would be a complete tear-off and rebuild. Butch quoted a very reasonable price and we ended up with a beautiful 100% new deck for not much more than our original estimate. There was also an appearance issue with the final product (we selected lattice and you could see some of the framing under the deck). Butch agreed with our observations and wanted to make sure we were 100% happy with the project so he had one of his crew (Alec) work extra time to alter things slightly so we ended up with nothing visible under the deck. They did this at no additional cost to us! Their 3-man crew (Alec, Rocco and Sean) were all personable and did great work.

Bottom line…..if you’re looking for a company that provides a good final product, is great with communicating and follow-up and puts you the customer first, then Rock Solid is who you should call. (Note: we used the TrexDeck material on our deck. If you use the TrexDeck there are lots of options so take your time and research what you’d like in your final product.)”

Kevin
West Dundee, IL

Trex® Deck

“Outstanding service and professionalism. Great quality.”

William
Volo, IL

Cedar Deck

“Rock Solid Builders was great to work with from the start.”

“The staff was friendly, knowledgeable, and took the time to work with us on the design to get it just right. They were quick to respond to any questions we had and always kept us updated on the progress. The team they sent out was punctual, friendly, very professional, and always made sure to clean up the work area at the end of each day. We’ve had many compliments on the quality of the work they did. We couldn’t be happier with our new deck and would highly recommend them to others.”

Mary
Johnsburg, IL

Cedar Deck

“Rock Solid Builders offered the best contractor experience I’ve ever had. From first contact, to design of the deck, to getting approvals and finally the actual building process, they were far and above our expectations.”

“From initial estimate gathering, Anna answered all emails very promptly and we were able to hammer out a lot of details in a short amount of time. The approval process was smooth, and we were also very pleased with the construction process. The carpenters arrived on time every day, they addressed any issues that came up very quickly and came up with creative solutions, and they even finished a few days early. We’re very happy with the end result, it is more beautiful than we imagined. We will definitely hire them again when we need something else built that they handle.”

Liz
South Barrington, IL

Trex® Deck

“I was very impressed with the work that was done. It was very cold out but they worked with no problems.”

“I tried not asking question while they were working but when I did they were very nice and always answered them. After completing the deck the work site was cleaned and my new deck is gorgeous. I cant wait for spring so I can start enjoying my deck. Rock Solid Builders are great. All the employees are so helpful from the first step to the last. Phone calls and emails are always returned promptly. Rock Solid Builders you rock.”

Shirley
Lake Villa, IL

Trex® Deck

“They built a beautiful deck (approximately 850 sq ft) that fit my wants and did it in a timely manner.”

“All of the people were courteous & professional. I could not have asked for a better experience.”

Darci
Huntley, IL

Trex® Deck

“Once again, Rock Solid Builders delivered! I cannot begin to express how happy we are!”

“From owners Butch and Anna, to our project lead Paul and his crew down, to their subcontractors…..RSB delivered in every aspect. Easy to work with, RSB listened to our needs and requirements for this build, came up with plans that exceeded those needs, and and went beyond in executing those plans. Changes were made during the build and we were amazed at how easily RSB accepted the changes and made them happen for us. RSB is all about pleasing the client and you don’t find that philosophy to easily these days. It was a pleasure having RSB in our home. We cannot thank Butch, Anna, Paul and the rest of RSB for making this a painless process. We highly recommend you!”

Carol
Kildeer, IL

Basement Remodel

“It was a wonderful experience from the beginning to the end. Rock Solid was very detail to give updates on when they were starting and the process. The men working on the deck were very professional. In fact our neighbor was very impressed that he asked for a quote for his deck. I am truly happy with the work they performed. I enjoy my deck!!”

Earl
Barrington, IL

Trex® Deck

Don't wait any longer. Relax and enjoy your dream deck this year!

Contact Rock Solid Builders today for your free estimate.

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